| EMPLOYMENT
JOIN OUR TEAM
We were founded in 1995 in order to provide reliable computer and networking services to businesses across Texoma. Since then, we’ve been building a team of established technical experts to do just that.
Our team members are a direct relaction of who we are and what we stand for – “The Art of Customer Satisfaction”.


HELP DESK IT
Responsibilties
- Manage Help Desk tickets in a timely manner
- Respond to customer issues via phone, email, and computer chat
- Provide customer assistance
- Document customers interactions
- Run diagnostics to resolve customer reported issues
- Escalate issues to the next Tier with next level of difficulty
- Install, make changes and repair computer hardware and software
- Follow-up with customers to ensure issues are resolved
Qualifications
- Excellent oral communications skills
- Detail oriented in order to keep detailed notes on tickets
- Highly organized to keep Help desk tickets order
- Ability to diagnose and resolve basic computer technical issues
- Basic knowledge of Windows, Apple, and Linux operating systems
- Basic networking knowledge
Click here for an application or stop by 7110 Hwy 287 E, Vernon, TX. Please submit your resume and application to [email protected] or mail to Santa Rosa Attn: Human Resources P.O. Box 2128, Vernon, TX 76385.